…a trend for airlines to increasingly want control of the IFC running on their aircraft. They want the ability to brand the online experience, use it to build passenger loyalty and test pricing options, such as a set IFC fee per flight in “Is the Aero Market Ready for Takeoff?”
“More airlines are deploying IFC with an eye on measuring deeper down the transmission chain to ascertain value of service to passengers with a set of very refined and key performance indicators. Furthermore, IFC is becoming an enabler for what is often identified as the smart plane but in reality, is a more holistic approach.
Service Quality & SLAs Key to Enabling “Smart(er) Planes” and $37 Billion over Next Decade Cambridge, MA – September 10, 2018– NSR’s Aeronautical Satcom Markets, 6th Edition report forecasts inflight connectivity will generate $37 billion by the end of 2027 with quality of service and measuring the passenger experience as critical issues for the market.
The business jet community’s annual ‘grand mass’ in Europe held in late May this year rumbled with positivism about the status of the industry going forward. Following many years of ups and downs, observers and stakeholders held the view that the industry was well on its way to a full recovery. These good signs are.
Despite the common notion that Wi-Fi is free, there remain ‘havens’ where it is still a fee-based service. In-flight connectivity (IFC) is one such market, and recent news shows it will remain a paying service for many passengers as more airlines takes control over it. Directing connectivity and bandwidth services, with more freedom on setting.