Service Quality & SLAs Key to Enabling “Smart(er) Planes” and $37 Billion over Next Decade Cambridge, MA – September 10, 2018– NSR’s Aeronautical Satcom Markets, 6th Edition report forecasts inflight connectivity will generate $37 billion by the end of 2027 with quality of service and measuring the passenger experience as critical issues for the market.
News that SSL could abandon GEO communications satellite manufacturing sent ripples across the industry, helping to crystallise a trend that could have even wider implications for the market. While it would be “kind of a big deal” for operators to have one less supplier in GEO communications satellite manufacturing, “it may not be a minus.
Wrong: in an unsuccessful or unfortunate way or out of working order or condition These two definitions offered by Merriam-Webster’s dictionary could aptly describe what many believe is the quality and state of inflight connectivity in general today. But is this the right way to think of a business on a slow but definite upward.
“Many airlines are still unsure of what they receive when they install inflight connectivity on their planes. “They aim to know exactly what passengers receive and not just what the network can deliver. “To get there, service providers, who are still not profiting from the IFC boom, will need a multitude of tools and value-added.